Smart Solutions for Citizen Information and Service
<p><img src="/documents/20124/397155/Greece_2.0_NextGeneration_gr_2.png/e7d0ac78-7b10-110a-c3c6-54bb0b91791c?t=1763107742007" style="width:100%; display:block; margin-left:auto; margin-right:auto;" /></p><p>Within the framework of the action “MUNICIPALITY_OF_PIRAEUS_Subproject 1 – Greek Smart Cities: Investments in SSC infrastructure and systems for a sustainable & green urban future”, funded by the National Recovery and Resilience Plan – Greece 2.0, the Municipality of Piraeus has been approved for the implementation of projects with a total budget of €4,950,000.00. Part of this total funding concerns the project “Smart Solutions for Citizen Information and Service”, under Pillar 1: Green Transition, Axis 1.4 “Sustainable use of resources, resilience to climate change and biodiversity conservation”, with a budget of €1,933,160.00 including 24% VAT. </p><p><strong>This project includes: </strong></p><p><strong>• Integrated citizen information system </strong></p><p>An integrated system for the collection, management, and utilization of city data has been implemented, supporting the operation of the smart ecosystem of the Municipality of Piraeus and enhancing citizen information. Through the central platform, existing municipal systems, smart applications, and city data sources have been interconnected, enabling the aggregation and processing of geospatial and time-varying data. The platform provides data visualization and analysis tools, supporting decision-making and improving the operation of municipal services. At the same time, citizens and visitors can access information about the city, its services, and the progress of municipal projects, contributing to enhanced transparency, participation, and effective city management. </p><p><strong>• Citizen information system on the city’s environmental footprint </strong></p><p>Within the framework of the subsystem for monitoring and managing urban greenery and environmental conditions, an inventory of urban green infrastructure across the Municipality of Piraeus was carried out, and smart irrigation systems with IoT sensors and remote management were installed, enabling targeted and efficient use of water resources. Smart irrigation systems were installed at the following locations: </p><ul><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="1" data-font="Symbol" data-leveltext="" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="15" role="listitem">Dilaveri Park </li><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="2" data-font="Symbol" data-leveltext="" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="15" role="listitem">Dodekanisou</li><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="3" data-font="Symbol" data-leveltext="" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="15" role="listitem">Pigadas Square</li><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="4" data-font="Symbol" data-leveltext="" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="15" role="listitem">Kanari Square</li><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="5" data-font="Symbol" data-leveltext="" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="15" role="listitem">Karpathou Square</li></ul><p>At the same time, environmental monitoring stations were installed to measure key microclimate and air quality indicators, while artificial intelligence and data analysis technologies were utilized for monitoring and evaluating the condition of urban greenery. Through these systems, data are collected and processed and integrated into the smart city platform, supporting sustainable resource management, the improvement of the urban environment, and citizen awareness of the city’s environmental footprint. </p><div style="text-align:center; margin:20px 0;"><div style="display:inline-flex; gap:20px; justify-content:center; align-items:flex-start; flex-wrap:wrap; max-width:100%;"><img src="/documents/20124/0/cityPiraues.png/819b61b8-0c51-7006-7c5c-312b316dffb2?t=1774346910430" style="width:300px; max-width:100%; height:auto; display:block;" /><img src="/documents/20124/0/cityPiraues2.png/94ae260c-4384-e216-4534-68996c72721d?t=1774346938137" style="width: 344px; max-width: 100%; height: auto; display: block;" /></div><div style="margin-top:20px;"><img src="/documents/20124/0/cityPiraues3.png/5b759d33-f1e1-b9ef-0c18-62138fd88095?t=1774346978064" style="width: 664px; max-width: 100%; height: auto; display: block; margin-left: auto; margin-right: auto;" /></div></div><ul style="margin-bottom:11px;"><li style="margin-bottom:11px; font-size:12pt; line-height:1.5; font-family:Aptos,sans-serif;"><p><strong>Building energy monitoring system </strong></p> Within the framework of energy monitoring and management of municipal buildings, aiming at improving energy efficiency and reducing operating costs, smart energy consumption meters and a Building Energy Management System (BEMS) were installed in the following municipal buildings:</li><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="1" data-font="Symbol" data-leveltext="" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="16" role="listitem">Piraeus City Hall</li><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="2" data-font="Symbol" data-leveltext="" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="16" role="listitem">Citizen Service Center (CSC) of the 3rd Municipal Community </li><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="3" data-font="Symbol" data-leveltext="" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="16" role="listitem">Citizen Service Center (CSC) of the 5th Municipal Community </li><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="4" data-font="Symbol" data-leveltext="" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="16" role="listitem">Citizen Service Center (CSC) of the 4th Municipal Community </li><li aria-setsize="-1" data-aria-level="1" data-aria-posinset="5" data-font="Symbol" data-leveltext="" data-list-defn-props="{"335552541":1,"335559685":1440,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-listid="16" role="listitem">Directorate of Sports </li></ul><div style="margin-left:48px;"><div style="display:flex; justify-content:space-between; align-items:flex-start; gap:24px; margin-bottom:20px; flex-wrap:wrap;"><div style="flex:0 0 294px; max-width:294px; margin-left:auto;"><img src="/documents/20124/0/cityPiraues4.png/1779873c-3f29-5cf9-94cd-209676b1c741?t=1774347027423" style="width:294px; max-width:100%; height:auto; display:block;" /></div></div><div style="display:flex; justify-content:space-between; align-items:flex-start; gap:24px; margin-bottom:20px; flex-wrap:wrap;"><div style="flex:0 0 250px; max-width:250px;"><img src="/documents/20124/0/cityPiraues5.png/e180aec3-2285-fe1f-f129-5ef3020f5db7?t=1774348077021" style="width:250px; max-width:100%; height:auto; display:block;" /></div><div style="flex:1 1 500px; min-width:300px;"><p>The system enables monitoring and control of key energy parameters, such as lighting and electricity consumption, through IoT sensors and infrastructure. Through the management platform, it is possible to monitor the energy performance of buildings, generate reports and historical data, contributing to evidence-based decision-making for further energy upgrades of the municipal building stock and the creation of a model of sustainable energy management for the city. </p></div></div></div><ul style="margin-bottom:11px;"><li style="margin-bottom:11px; font-size:12pt; line-height:1.5; font-family:Aptos,sans-serif;"><strong>Emergency alert system</strong></li></ul><div style="margin-left:48px;"><div style="display:flex; justify-content:space-between; align-items:flex-start; gap:24px; margin-bottom:20px; flex-wrap:wrap;"><div style="flex:0 0 300px; max-width:300px;"><img src="/documents/20124/0/cityPiraues6.jpg/90a052b0-65a3-d8f6-6a5a-67bbbd3c7a6d?t=1774348608968" style="width:300px; max-width:100%; height:auto; display:block;" /></div><div style="flex:1 1 500px; min-width:300px;"><p>With the aim of timely informing citizens in emergency situations, an integrated emergency alert and management subsystem was implemented, enhancing the civil protection capabilities of the Municipality of Piraeus and the immediate notification of citizens. Smart alert infrastructures were installed at twenty-five (25) strategic locations across the city for the timely detection and management of incidents, such as natural disasters, accidents, or other risk situations. At the same time, the emergency points network was mapped, and crowd estimation systems were installed in public spaces, supporting a better understanding of citizen mobility during crisis situations. In addition, a civil protection support application was developed, through which citizens can receive immediate alerts, be informed about risk response guidelines, and report incidents, contributing to the effective coordination of competent services and improving safety in the city. </p></div></div></div><ul style="margin-bottom:11px;"><li><strong>Flood early warning system </strong></li></ul><div style="margin-left:48px;"><div style="display:flex; justify-content:space-between; align-items:flex-start; gap:24px; margin-bottom:20px; flex-wrap:wrap;"><div style="flex:1 1 500px; min-width:300px;"><p>Within the framework of the action, an integrated flood early warning system was implemented, aiming to enhance civil protection and improve stormwater management in the Municipality of Piraeus. NB-IoT stormwater level sensors were installed at selected points of the drainage network, monitoring water levels in real time and transmitting data to a central IoT platform. Through the platform, supervision, data analysis, and the generation of alerts and reports to the competent services are enabled, allowing the immediate detection of potential risks of overflow or overload of drainage infrastructure. At the same time, a mobile application and a data management system were developed, enabling municipal authorities to monitor the network status and take timely preventive and response measures, contributing to the protection of citizens and urban infrastructure. </p></div><div style="flex:0 0 420px; max-width:420px;"><img src="/documents/20124/0/cityPiraues7.jpg/5fa87b1d-2167-5b44-fbad-d19b02263fe8?t=1774348761514" style="width:420px; max-width:100%; height:auto; display:block;" /></div></div></div><ul style="margin-bottom:11px;"><li style=""><strong>Sharing economy platform </strong></li></ul><div style="margin-left:48px;"><p>A modern digital sharing economy platform was developed, enabling citizens, businesses, and the Municipality to exchange, donate, or make available used goods and services, promoting resource reuse and the circular economy. The platform was developed using modern technologies to ensure accessibility via computers and mobile devices and provides tools for posting listings, searching for items, user communication, and transaction evaluation. At the same time, features such as personalized recommendations, statistical reports, and promotional tools were integrated, enabling effective content management and active citizen participation. Through this platform, sustainable consumption, social collaboration, and the utilization of resources that would otherwise remain unused are promoted, contributing to the creation of a more sustainable and participatory urban ecosystem. </p><p style="margin-bottom:20px; text-align:center;"><img src="/documents/20124/0/cityPiraues8.png/9dc2b936-f551-b6d1-112d-5484238fabeb?t=1774349338827" style="width:900px; max-width:100%; height:auto; display:block; margin-left:auto; margin-right:auto;" /></p></div>